Vatandoshlar

Through the "Vatandoshlar" (Citizens) Fund's digital workplace platform, communications with citizens residing abroad and their results are fully formed electronically. Information on the daily distribution of work performed by Fund employees is formed electronically, and reports and analytical tools are generated in real-time. Additionally, the citizen database and portfolio formation information are 100% electronically generated.

Main objectives and tasks of creating the information system:

· Online formation of communications with citizens residing abroad and their results, creating electronic portfolios;

· Formation of electronic portfolios for each citizen and creation of a database by country;

· Monitoring employee activities, controlling task completion, and calculating KPI indicators;

· Increasing transparency of processes carried out in the Fund's activities before stakeholders;

· Automatically sending notifications for tasks with approaching deadlines or not completed on time and taking preventive measures;

· Creating broad opportunities for effective work of employees and volunteers by ensuring openness and transparency to prevent various unjustified expenses and corruption.

Project components:

· Administration panel - user management and system settings modification;

· Statistics module - general indicators and KPI reports;

· Citizens database module - storing and managing citizen information by country;

· Communication history module - recording communications with citizens;

· Task monitoring module - tracking tasks assigned to employees;

· Employee activity module - entering and analyzing daily performed work;

· Reports module - generating daily, weekly, monthly, and annual reports;

· Notifications module - automatic notifications and birthday greetings;

· Chat (communication) module - online communication between employees and volunteers;

· Data search module - quick search of information stored in the system;

· Personal cabinet module - individual interface for each user;

· GPT assistant module - virtual assistance based on artificial intelligence.